🛡️ Responsible Gaming

Play on pori9 Responsibly

Entertainment is great — but losing control is where it becomes a problem. pori9 believes every player has the right to enjoy gaming safely and responsibly. Our tools and guidelines are here to help you do exactly that.

Warning: Online gaming is for entertainment only. It is not a source of income. Gaming addiction can cause serious mental and financial harm. If you feel you have a problem, seek support immediately.

18+
For adults only
24/7
Support & Assistance
5+
Protection tools available
100%
Self-Exclusion feature

🔧 Our protection measures

For Responsible Gaming pori9's Initiatives

We don't just entertain — we keep you safe too. Here are our core protection tools and programs.

Time Limit Settings

Set a daily or weekly time limit before you start playing. When the limit is reached, pori9 will automatically end your session.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount. You won't be able to go beyond your budget.

Break / Cooldown

If you need a short break, take a gaming timeout ranging from 24 hours to 6 weeks. Your account will be temporarily suspended during this period.

Self-Exclusion

If you need a long-term break from gaming, you can suspend your account for anywhere from 6 months to permanently.

Loss Limit

Set a loss limit so you can't place bets once you've lost a set amount. Keep your financial losses in check.

Age Verification (KYC)

Age verification is mandatory when registering on pori9. No one under 18 can create an account.

1

What Is Responsible Gaming and Why It Matters

Responsible Gaming means enjoying gaming as entertainment — while staying in control, within limits, and making mindful choices. Whether you play online casino, Sports Betting, or bingo, the key is to ensure it doesn't affect other areas of your life.

Pori9 has always believed that gaming should be an enjoyable experience, not a source of stress or anxiety. That's why we don't just offer games — we also have everything in place to keep you safe.

Online gaming is growing rapidly in Bangladesh, with people of all ages — including the younger generation — taking part. Without proper awareness, many cross the line from entertainment into problem gambling. That's where responsible gaming guidelines become essential.

Keep in mind: Gaming can never be a reliable source of income. Every bet can go either way — understanding and accepting that is the first step toward responsible gaming.

Responsible gaming at pori9 is more than just a page — it's the foundation of our platform. Every feature is designed with one question in mind: is this good for the player? Does it give them control, or take it away?

🎯
Play for entertainment
💰
Stick to your budget
Control your time
2

How to Use pori9's Safety Tools

Pori9 gives you several effective tools to manage your gaming habits. You can activate them easily from your account settings. Once enabled, they cannot be changed before the set period ends — which helps prevent impulsive decisions.

Deposit Limit

Set limits such as a daily maximum of BDT 1,000 or a weekly maximum of BDT 5,000. Once set, limits cannot be lowered for 48 hours.

Session Timer

Track how long you've been playing. You'll receive automatic notifications after a set time, and your session will end.

Cooldown Period

Take a gaming break from 1 day up to 6 weeks. You won't be able to log in during this time, but your balance will remain safe.

Permanent Self-Exclusion

For a full break, close your account for anywhere from 6 months to permanently. Apply through support.

How to Set It Up: Log in to your account → Settings → Responsible Gaming → Choose your preferred tool → Set your limits. Our support team is available to help with any issues.
3

How to Recognize the Signs of Gaming Addiction

Gaming addiction can creep up gradually — often without you even realizing it. Ask yourself the questions below. If most of your answers are "Yes", it's time to seek help.

01

Are you chasing losses — playing repeatedly with the mindset of "I'll win it back this time"?

02

Do you want to stop gaming but can't seem to, and keep coming back?

03

Are you spending more time gaming at the expense of family, friends, or work?

04

Are you taking on debt or dipping into savings to cover your gaming expenses?

05

Do you feel restless, irritable, or anxious when you're unable to play?

06

Are you hiding your gaming habits from the people close to you?

Important: If you answered "Yes" to more than 2 of the questions above, please contact our support team without delay. Seeking help is not a weakness — it takes courage.

See the risk indicator below to understand your level of gaming addiction:

Low RiskModerate riskHigh Risk
Use your answers to the questions above to understand where you stand.
4

Budget Planning & Financial Protection

Financial control is the most important aspect of responsible gaming. Decide how much you're willing to spend beforehand — and stick strictly to that limit.

  • Set aside an entertainment budget: Allocate a small portion of your monthly income — no more than 5% — for gaming. Play with the mindset that this money is something you're prepared to lose.
  • Leave Out Living Expenses: Never use money meant for rent, food, medical expenses, or other essential family needs for gaming.
  • Don't Borrow or Take on Debt: Gaming with borrowed money multiplies your problems many times over.
  • Make the Right Call After a Win: Resist the urge to bet more right after a big win.
  • Accept your losses: Losses are a normal part of gaming. Chasing them only makes the situation worse.
Use the deposit limit feature on pori9 to automatically control your monthly budget. Once a limit is set, it cannot be increased without 7 days' notice.
5

Minor Protection

Pori9 is strictly for individuals aged 18 and above. We take a firm stance against minors accessing our gaming platform.

  • Age verification is mandatory at the time of registration.
  • Government-issued ID is required during the KYC process to verify your age.
  • If a minor is identified, the account will be closed immediately.

Advice for Parents:

  • Use a PIN or password lock on shared family devices.
  • Install parental control software on your browser.
  • Have open conversations with your children about online gaming.
  • Never share your account login details with anyone.
If you're concerned, let us know: If you believe your child or someone you know who is underage is using pori9, contact our support team immediately. We will act promptly.
6

Where to find help and support

You don't have to face a gaming problem alone. pori9's support team and various support organizations are always here for you.

Pori9 Support Team

Chat with us live 24/7. Responsible gaming specialists are available to help.

Contact by Email

Email us at [email protected]. Our specialist team will respond within 24 hours.

Community Support

Connect with others who have been through similar experiences. Mutual support makes recovery easier.

Professional counseling

Speak with a mental health professional. Gaming addiction is a treatable condition.

To self-exclude: If you feel you need a complete break, let our support team know. We will close your account immediately and it will not be reopened before the specified period is up. We respect your decision.

✅ Healthy gaming habits

Responsible Gamer's The golden rule

Following these simple guidelines will keep gaming a fun and enjoyable experience every time.

Play for entertainment

See gaming as a form of entertainment, not a financial solution.

Set Your Budget First

Decide how much you're willing to spend before you play — and stick to it.

Take regular breaks

Take at least a 10-minute break every hour. Keep a clear head.

Accept your losses

Chasing losses only increases the likelihood of losing even more.

Make time for the people you care about

Stay connected with family and friends. Don't let gaming become a reason for isolation.

Speak up if something's wrong

If you feel like you're losing control, reach out for support right away. There's no shame in it.

❓ Frequently asked questions

About Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Self-exclusion means making the decision yourself to stop gaming for a set period or permanently. On pori9, go to Account Settings and select the "Responsible Gaming" option, or contact the support team directly. Once self-exclusion is activated, it cannot be cancelled before the specified period ends.

Yes, but not immediately. Lowering your deposit limit takes effect right away. However, increasing it requires a 7 business day waiting period — this helps prevent impulsive decisions made in the heat of the moment.

A cooldown is a temporary break — from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months to permanent — and requires a specific process to reactivate.

Your balance is fully protected during self-exclusion. You can still withdraw, but new deposits and placing bets will not be possible. Your balance will remain intact once the exclusion period ends.

Start with an open, non-judgmental conversation with them. Let the pori9 support team know — we can take the necessary steps regarding that account. Professional mental health support is also strongly recommended. Family involvement plays the biggest role in recovery.

Yes. Gaming addiction is a recognized mental health condition. Winning triggers a dopamine release in the brain, which creates the urge to keep playing. However, with awareness, proper limits, and timely support, it is entirely manageable.

🚀 Get started safely

Play Responsibly, Enjoy the Experience

Your safety at pori9 is our responsibility. Register now and start gaming safely using all our protection tools.

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